Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of Dream Royale Casino. They apply to the website, mobile experiences, account services, games, payment functions and other related features made available through the platform. If you do not agree with any part of these terms, you must not use the website or its services.

You should also review any game rules, promotional terms, privacy information, responsible gambling information and other notices displayed on the website. Those documents may apply in addition to these terms. If a specific rule conflicts with these general terms, the specific rule will usually apply to the relevant game, promotion or service.

Dream Royale Casino may update these terms from time to time to reflect changes to the website, services, legal requirements, security procedures or business operations. Updated terms will be made available on the website. Your continued use of the platform after an update means that you accept the revised terms. You should check this page regularly.

Eligibility and lawful use

You must only use Dream Royale Casino if you are legally permitted to participate in online gambling in your location and meet any applicable minimum age requirement. You are responsible for checking the laws that apply to you before using the website. Access may be unavailable or restricted in some locations, and you must not attempt to bypass geographical, technical or other access controls.

• You must provide information that is accurate, complete and current.
• You must use the platform for your own personal use and not on behalf of another person.
• You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not allow another person to use your account or payment methods.
• You must follow all instructions and rules displayed for the relevant game or service.

2. Accounts, verification and security

Some features may require you to create an account. You may be asked to provide identifying, contact, payment or other information so that the operator can establish your identity, confirm eligibility, protect the platform and meet applicable legal or regulatory obligations. Requests for information may occur when you register, deposit, withdraw or use particular services.

You must ensure that the details held on your account remain accurate. If your personal circumstances or information change, you should update your details through the available account functions or follow the relevant support process. The operator may suspend or restrict access while information is reviewed or verification is completed.

You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account has been accessed without permission, or that your login details have been lost or disclosed, you must take immediate steps to secure the account and notify the operator through the available support channel.

One account and fair play

Unless the website expressly states otherwise, you may only maintain one personal account. Opening multiple accounts, creating accounts for other people, using false information or attempting to avoid account controls may result in restrictions, closure or other action permitted under these terms.

Games must be used fairly and in accordance with the published rules. You must not use software, devices, scripts, bots, automated tools, technical weaknesses or other methods intended to obtain an unfair advantage or interfere with the operation of the website. Collusion, manipulation, fraudulent play and misuse of promotions are not permitted.

• The operator may review activity where there is a security, integrity, compliance or fraud concern.
• An account may be restricted while checks, investigations or identity reviews are undertaken.
• Where permitted by law, transactions or winnings connected with prohibited conduct may be withheld or reviewed.
• You must cooperate with reasonable requests for information or documents.

3. Deposits, withdrawals and promotions

Available payment methods, transaction conditions and any applicable fees will be shown on the website or during the relevant transaction. You must only use a payment method that you are authorised to use. Payments may be subject to verification, processing checks, method restrictions and applicable legal requirements.

You should check all transaction details before confirming a deposit or withdrawal. The operator may decline, delay, reverse or limit a transaction where this is necessary for security, verification, technical, legal or responsible gambling reasons. Processing times can vary according to the payment method, account checks and circumstances outside the operator’s control.

You remain responsible for any fees, charges, taxes or other costs imposed by your bank, payment provider or relevant authority. The operator does not guarantee that every payment method will remain available at all times. If a payment is made in error or is later reversed, the associated account balance may be adjusted.

Promotions and bonuses

Promotions, bonuses, free bets, rewards and other offers are subject to their own terms. Those terms may include eligibility requirements, qualifying deposits, wagering or playthrough conditions, game restrictions, expiry dates, maximum values, withdrawal rules and account limitations. You should read the full promotional terms before opting in or using an offer.

Unless the applicable offer states otherwise, promotions are intended for one person, household or account. The operator may withdraw or amend an offer where it has been used incorrectly, where an error has occurred or where activity appears inconsistent with the promotional terms. A promotion may not be exchanged, transferred or converted into cash except as expressly stated.

1. Review the offer terms before accepting a promotion.
2. Check whether the offer requires activation or a qualifying action.
3. Confirm which games, stakes and transactions count towards any condition.
4. Use promotional funds before any stated expiry or forfeiture date.
5. Do not create additional accounts or use another person’s account to claim an offer.

4. Responsible gambling, privacy and website use

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. You should set personal spending and time limits, take regular breaks and avoid gambling when you are upset, tired or under the influence of alcohol or other substances.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support. Available responsible gambling tools may include deposit limits, loss limits, session reminders, time-outs, account restrictions or self-exclusion. The availability and operation of these tools will be described on the website.

A request to restrict or close an account should be made through the available account or support process. You must not open another account or use another person’s account to get around a responsible gambling restriction. Account closure does not remove obligations that arose before closure, including outstanding verification or transaction matters.

Privacy and information handling

Personal information is handled in accordance with the applicable privacy notice and Australian privacy requirements. Information may be collected and used to provide services, administer accounts, process transactions, verify identity, prevent fraud, meet legal obligations, improve the website and communicate important service information. You should read the privacy information to understand how personal data is managed.

Website availability and liability

The website and its services may occasionally be unavailable because of maintenance, technical faults, communications issues, security events or circumstances outside the operator’s reasonable control. The operator does not guarantee that the website will always be uninterrupted, error-free or available on every device.

You are responsible for your device, internet connection, software and account security. To the extent permitted by law, the operator is not responsible for losses caused by your failure to protect your account, inaccurate information, misuse of the website, interruptions outside its reasonable control or reliance on unofficial information.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. These terms are governed by the laws applicable to the relevant services and your use of the website.